Forum subscription not working?

The last notification of a post I received on a game I am playing was December 11. Is that a glitch?

My last email notifying was December 14. Several others have reported similar timing to the drought, or even as early as November 27.

Before anything else, check your spam folder (it's happened to me). It also may depend on the email you're using. Someone switched their alerts from a gmail account to a yahoo account and started receiving notifications again. I use yahoo and haven't had a problem.

I can't get my last email date, as I keep a clean inbox, but I think it falls in line with the December dates posted. I have found a single notification in spam yesterday but haven't since marking it 'not as spam'. I am on android/chrome/gmail, if any of that could be of use.

That was me, still working fine on Yahoo at the moment. Not sure if it is a Google issue with Gmail but I know there are at least 2 others who had said they were having the same problem who are also gmail users

Yah, I'm guessing we're sending out more notifications and some email providers have started treating GP as spam. I don't know how to change that. I have been looking into transactional email services, but I need to learn how to use it first.

I went through all the drills like checking spam before posting. I use gmail too.

Same here, on gmail, it's not going to spam and not receiving any GP emails.

We had a problem at work where our email got added to a BLACKLIST. It was painful to resolve, and essentially came to having our service provider assign us to a different block of their IP addresses.

Here's a list of Gmail and blacklisting, in case you haven't looked into the rabbit hole yet.

Ah, good to know it wasn't just me. Checked my Spam settings (gmail, Chrome OS and Android devices), and I am not receiving GP emails either. Let me know if there are any tests or settings tweaks you want to try out; happy to be a test dummy.

From that link Qralloq, it seems like figuring out the transactional email thing may be my best way to go...

I added GamersPlane to the Google Postmaster tools, so lets see what happens.

I am still not receiving any notifications.

Gmail seems to be the problem.

Sorry, I know very little about email. I'm working on it, but I have nothing yet :/ I'm trying to find an expert who maybe I can hire, but I have nothing on that front yet either.

Hey Keleth, a short term solution might be to send the subscription notifications using a Gmail sender address. Maybe set up a SubscriptionNotification1 @ Gmail.com. If that gets later blocked, set up ..2, etc.

Hm... I have to look up how to get PHP to send via SMTP, but that's a reasonable idea. I got some links from some people, and I signed up for a transactional email service, which should be better I hope, though the free account has 30k free emails a month, which we hit easily (I'd estimate we have over 100k emails a month, and it's only going to go up? Most services I've seen charge about $70 a month for 100k emails, and that's not sustainable for a free site). Given this isn't marketing, but updating, the only cost effective method will be to send emails myself, but for that I need to figure out how to best keep GP's emails from being spammed.

Can you change the subscriptions so it just sends out 1 mail a day to each member with notifications about all the things they've requested in the last day? It would significantly cut down on the number of e-mails that are being generated

It would seem that doing a daily batch would reduce the way I've seen a lot of folks discuss the email utility though. I've heard a lot that people use it as the trigger point to go see that new games have been posted, threads have new posts that they want to go check on, etc. If people are only getting a batch, I would think that would hamper that use of the subscriptions, yeah?

Yeah, if I only got one batch email a day, email notifications would be completely worthless to me.

i would think maybe it could be broken up into timed. like every 3 hours batch and send?

but then we could just ask Gmail to play nicely

Or perhaps just a limit of one email every 10 minutes? I know that when I had my subscriptions enabled, I would probably get 50+ emails per hour. A short 'cooldown' would vastly reduce the number of emails sent without holding people back from responding in a reasonable about of time

Of course... you could always just build your own email server... ;) It's a challenge we developer geeks salivate over... sort of. :D

https://arstechnica.com/information-technology/2014/02/how-to-run-your-own-e-mail-server-with-your-own-domain-part-1/

How would people feel about a delay? Batching emails into 5 minute segments?

Personally I could see living with a 5, 10, or 30 minute batch as a totally feasible compromise.

Well without seeing any stats it’s a bit hard to gauge where you’d get a good break point and I’ve a feeling a 5 minute batch may not give you much reduction in volume. A longer delay is less of an issue for me to be honest as I tend to check the site manually a couple of times a day but I appreaciate the need to find a good balance for it

I have zero idea of how complicated it would be, but could users pick a batch time from a drop down? Like offer 5 min, 15 min, 30 min, 60 min, or daily with a default of 30 or 60 or something?

I don't mind the idea of a 15-30 minute delay for a digest email.

I have to ask, how would batch alerts affect email alerts for people not using gmail? Because I like getting the alerts immediately, and Yahoo isn't causing any problems. I don't want to be a pain in the ass, but I hate the idea of losing the functionality I've had because Google is being a dick.

My current plan of attack is this:
- Try a bit more to get Google working
- If I can't get Google on board, try setting up a transactional service
- If I can't get a transaction service working, build a system where you can select instant, 5/15 minute, 1 hour, and once a day batches. For Gmail, instant wouldn't be an option

Ideally, I find a professional to help me understand what I need to do to fix it.

I think a batch email would be great. But that’s just me. Not getting notifications affects me badly because it is not my routine to regularly check the forums.

All working now it seems... thanks!!

I am now getting emails to (Yahoo).