Andafir journeyed from her mountain home for the small town of Phandalin, her presence requested by her first cousin once-removed, Angar. His father Salar (Andafir's first cousin) had fallen ill and Andafir was asked to visit. She was accompanied by Rhene, a human cleric of Eldath that often visited Andafir with medicinal salves and very eager to see the outside world. Qiora, a halfling bard and messenger that delivered the request, also joined the party on the promise of payment for her services.
The party arrived in Phandalin and found the Pascolo farmstead to be in lockdown, windows shuttered and door barred. Andafir learned that a gang called the Redbrands had started to shake down the residents, extorting money and confiscating property. Resistance was often met with violence, and without protection of any authority from the townmaster the residents were left scared, particularly since the Redbrands were rumored to be led by a wizard named Glasstaff. Medicine for Salar had run out, and Angar had disappeared after stating he would find money somewhere or somehow.
Asking about Angar in town, Andafir and company were accosted by some Redbrands. She managed to capture and subdue two of them, while one ran away to the Sleeping Giant, a taphouse frequented by the thugs. Andafir learned that while these ruffians didn't know Angar, prisoners were often sent to the Redbrand hideout beneath the ruins of nearby Tresendar Manor.
Andafir had just asked her captives whether they'd like to earn a little extra money.