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Dec 21, 2018 10:59 am
The last notification of a post I received on a game I am playing was December 11. Is that a glitch?
Dec 21, 2018 12:59 pm
My last email notifying was December 14. Several others have reported similar timing to the drought, or even as early as November 27.
Dec 21, 2018 3:01 pm
Before anything else, check your spam folder (it's happened to me). It also may depend on the email you're using. Someone switched their alerts from a gmail account to a yahoo account and started receiving notifications again. I use yahoo and haven't had a problem.
Dec 21, 2018 3:20 pm
I can't get my last email date, as I keep a clean inbox, but I think it falls in line with the December dates posted. I have found a single notification in spam yesterday but haven't since marking it 'not as spam'. I am on android/chrome/gmail, if any of that could be of use.
Dec 21, 2018 4:19 pm
McDunno says:
Before anything else, check your spam folder (it's happened to me). It also may depend on the email you're using. Someone switched their alerts from a gmail account to a yahoo account and started receiving notifications again. I use yahoo and haven't had a problem.
That was me, still working fine on Yahoo at the moment. Not sure if it is a Google issue with Gmail but I know there are at least 2 others who had said they were having the same problem who are also gmail users
Dec 21, 2018 6:47 pm
Yah, I'm guessing we're sending out more notifications and some email providers have started treating GP as spam. I don't know how to change that. I have been looking into transactional email services, but I need to learn how to use it first.
Dec 21, 2018 7:39 pm
I went through all the drills like checking spam before posting. I use gmail too.
Dec 21, 2018 7:59 pm
Same here, on gmail, it's not going to spam and not receiving any GP emails.
Dec 21, 2018 10:04 pm
We had a problem at work where our email got added to a BLACKLIST. It was painful to resolve, and essentially came to having our service provider assign us to a different block of their IP addresses.

Here's a list of Gmail and blacklisting, in case you haven't looked into the rabbit hole yet.
Dec 22, 2018 1:21 pm
Ah, good to know it wasn't just me. Checked my Spam settings (gmail, Chrome OS and Android devices), and I am not receiving GP emails either. Let me know if there are any tests or settings tweaks you want to try out; happy to be a test dummy.
Dec 22, 2018 4:07 pm
From that link Qralloq, it seems like figuring out the transactional email thing may be my best way to go...
Dec 22, 2018 4:11 pm
I added GamersPlane to the Google Postmaster tools, so lets see what happens.
Dec 30, 2018 4:09 am
I am still not receiving any notifications.
Dec 30, 2018 4:16 am
Merlin says:
I am still not receiving any notifications.
Gmail seems to be the problem.
Dec 31, 2018 12:42 am
Sorry, I know very little about email. I'm working on it, but I have nothing yet :/ I'm trying to find an expert who maybe I can hire, but I have nothing on that front yet either.
Jan 2, 2019 4:47 pm
Hey Keleth, a short term solution might be to send the subscription notifications using a Gmail sender address. Maybe set up a SubscriptionNotification1 @ Gmail.com. If that gets later blocked, set up ..2, etc.
Jan 2, 2019 6:09 pm
Hm... I have to look up how to get PHP to send via SMTP, but that's a reasonable idea. I got some links from some people, and I signed up for a transactional email service, which should be better I hope, though the free account has 30k free emails a month, which we hit easily (I'd estimate we have over 100k emails a month, and it's only going to go up? Most services I've seen charge about $70 a month for 100k emails, and that's not sustainable for a free site). Given this isn't marketing, but updating, the only cost effective method will be to send emails myself, but for that I need to figure out how to best keep GP's emails from being spammed.
Jan 2, 2019 7:28 pm
Can you change the subscriptions so it just sends out 1 mail a day to each member with notifications about all the things they've requested in the last day? It would significantly cut down on the number of e-mails that are being generated
Jan 2, 2019 7:34 pm
It would seem that doing a daily batch would reduce the way I've seen a lot of folks discuss the email utility though. I've heard a lot that people use it as the trigger point to go see that new games have been posted, threads have new posts that they want to go check on, etc. If people are only getting a batch, I would think that would hamper that use of the subscriptions, yeah?
Jan 2, 2019 7:37 pm
Yeah, if I only got one batch email a day, email notifications would be completely worthless to me.
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