The receptionist seems puzzled by Sergei's assertion and picks up the phone to her left,
"Let me call up to twenty-five and confirm..."
A few tense seconds pass and the call is answered,
"Hello, this is reception, I have a work order for climate control on that floor..."
A moment passes...
A moment passes...
"I see, thank you."
The young woman turns back to you and smiles,
"Everything is in order, please take the elevator on your right, thank you."
The girl smiles at Sergei and extends her hand towards the elevator.