"You needn't fear us, goodwoman, we are not so prickly that misused honorifics will offend us. Indeed, you praise honors us to much I feel. Our purpose in this land is to right wrongs and help those in need, regardless of station."
Quest enters the room and steps aside to let the healers in farther. He know he can't do much himself, but is ready to run and fetch if need be. He does however probe the boy's mind, at first just checking to see if he can even make contact.
"Are you in there lad? Can you tell me what happened to you?"