Dec 3, 2021 10:44 pm
I'm talking the soft stuff -- people's awareness of how things work currently vs. how they will work. Easing them into the changes, training them on new features, etc. You've done a fab job with your screenshots and Q's videos rock, but you know the drill -- when you move someone's cheese, you have to be really careful about it. I would make the change log prominent, and have it link out to documentation describing the changes, videos, etc. Doing all that is part of the reason why going slower makes some sense.
I might also be totally talking through my hat, so bear that in mind.
I might also be totally talking through my hat, so bear that in mind.