I realized, after posting, that I was torn between "you’re welcome" and "you mispronounced ‘thank you.’" I wasn’t in a position to edit, and now that I am, I’m happy with the error and will leave it.
I had no idea how I would play Heartless Gert until I started, and she simply does not give a ****. She’s uninhibited, not really out to be mean, but without a heart nothing stops her. And upon being insulted by Yazeba, it occurred to me that Gertrude is immune to meanness.